Last updated: January 2025
Privacy Policy
Insect Audio is committed to protecting your privacy. We collect only what we need to process your orders and deliver your plugins - nothing more.
Data We Collect
We collect only the minimum necessary to process your order:
Email address - order confirmation, license delivery, and download links
Name - order processing and invoicing
Payment information - processed securely by Mollie - never stored on our servers
We do not track, profile, or sell your data.
How We Use Your Data
Your data is used exclusively for:
Processing and fulfilling orders
Sending order confirmations and invoices
Delivering license keys and download links
Providing customer support for your purchases
We do not use your data for marketing unless you explicitly opt in.
Cookies
We use only strictly necessary cookies - no tracking, no advertising:
Cart session - remembers items in your shopping cart during your visit
Authentication - keeps you logged in if you have an account
No consent banner is required. These cookies are exempt under GDPR and ePrivacy regulations.
Third-Party Services
We work with the following services, each processing data only as required for their function:
Mollie - payment processing. Your card details go directly to Mollie and are never on our servers. Privacy policy ↗
Resend - transactional email - delivers order confirmations, license keys, and download links. Privacy policy ↗
Hetzner Object Storage - hosts plugin download files. Links are signed and expire automatically.
Umami Analytics - cookieless, anonymous page-view analytics. No personal data is collected or stored. Privacy policy ↗
Data Retention
Order and invoice records are kept for the legally required period (7–10 years for tax purposes)
Email addresses for active licenses are retained to provide support and updates
You may request deletion of your data at any time, subject to legal requirements
Your Rights (GDPR)
You have the following rights regarding your personal data:
Access - request a copy of the data we hold about you
Rectification - request correction of inaccurate data
Erasure - request deletion of your data (subject to legal retention requirements)
Restriction - request that we limit how we process your data
Portability - receive your data in a machine-readable format
Objection - object to certain types of processing
Security
All data transmission is encrypted via SSL/TLS. We apply appropriate technical and organizational measures to protect your data against unauthorized access or disclosure.
Contact
Questions about this policy or your data rights: privacy@insect-audio.com or our contact page.
We may update this policy from time to time. Changes are posted here with a revised date.